Shipping & Delivery Policy

Shipping Lead Time

We aim to ship all orders within 3 working days upon payment confirmation. Please note that delivery time may vary depending on product availability, dispatch scheduling, and traffic conditions.

Shipping Charges (Within Malaysia)

1. Peninsular Malaysia

  • Orders below RM30: RM10 delivery fee
  • Orders RM30 and above: Free shipping

2. East Malaysia

Shipping fees are calculated based on actual or volumetric weight. Delivery may take 4–10 working days, depending on destination and courier scheduling.

International Shipping Shipping fees are calculated based on actual or volumetric weight. Delivery may take 4–20 working days, depending on destination and customs clearance.

Additional Notes

  • A tracking number will be provided once your order is shipped.
  • Green Wellness reserves the right to select the most suitable courier service based on the delivery address.
  • For international orders, customers are responsible for any customs duties, taxes, or clearance requirements.